It’s really about people.
At Rock-Pond we are committed to helping you put your patients first. We do this by providing the highest level of customer service so you can provide the highest level of care.
Identifying your needs, concerns and goals is the starting point on the road to successful implementation. This plan, and all other information gathered during the sales process is shared with our trainers and technical support staff who take it from there. The end result – another successful implementation!
Technical Support Updates
Our clients remain on active support with us year after year because they have come to rely on our timely software updates and dedicated people who will answer their questions, help with problems, or discuss their needs.
Friendly and Knowledgeable Customer Support
Rock-Pond Solutions provides customer service/technical support to our clients nationwide who speak directly to our skilled customer staff at our headquarters. Updates and annual enhancements are part of standard support services.