HomecareNet PECOS tracking

One of the great things about HomecareNet is that it is so robust. Sometimes viewed as complicated, it all pays off when you need to respond to business / industry changes. It’s great for the Mediware development staff too since they don’t have to constantly release “little fixes” with special instructions so the system will handle new, unforseen requirements.

The word of the moment is PECOS, the CMS physician registration process that everyone is scrambling to make sure their referring physicians have completed so they can get paid from Medicare. As a home infusion provider you need to do three things:

  1. Identify the physicians you work with that are not registered.
  2. Change your intake process to verify that the physician is registered with PECOS.
  3. Contact physicians that are not registered to “encourage” them to register or make a decision not to take their patients. 

Do these three things and PECOS will not be a problem for you.  Best of all, these are not hard.  If you are using HomecareNet from Mediware, we recommend:

  1. Use the Rock-Pond PECOS Database Audit to find out exactly where you stand right now.
  2. Set up a PECOS organization in your HomecareNet system and add it as an affiliation to all of the physicians you work with who you’ve verified are registered in PECOS.  Modify your intake process to check this whenever a Medicare patient is admitted. 
  3. Work with your physicians to see that they get registered. 

That’s it.

Featured Artist – Karrie Evenson

A/R Adjustments – made EASY

December 17, 2009 by admin  
Filed under Featured, Rock-Pond News, Success Stories

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It’s bad enough that you have to adjust off accounts receivable. This is money that you have booked as revenue and counted on receiving. In most home infusion companies the adjustment process is a manual process of filling out an adjustment request form, getting it approved by a manager, re-looking up the invoice and applying this adjustment. The end result is a lot of errors, overstated A/R, wasted time by collectors calling on invoices that should have been adjusted, etc.

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Rock-Pond Solutions worked with one of our customers to create a report that streamlined the process whereby the collector or cash posting clerk would make the adjustment according to predefined procedures. The manager runs the Detailed Adjustments with Invoice Status report each day to review the adjustments from the prior day and either approve or reverse them with notes in the system to the collector. The results included time savings, improved accuracy, elimination of paper, improvement of audit trails in the system and a much better understanding of why A/R was being adjusted in the first place so it could be prevented. If you are using the CPR+ software and are not using this report – call us right now and we’ll show you what it looks like with YOUR DATA.  If you are using HomecareNET or Ascend, call us and we’ll write this report for your software.  No matter what you are using, you need this adjustment report and it doesn’t come with your software.

Extending the Value of your Home Infusion DATA

December 16, 2009 by Pete Tanguay  
Filed under Featured, Rock-Pond Blog

Regardless of what home infusion software you are using, your staff spends countless hours entering data into the system and often comes up blank when looking for information they need to get their job done.  The more data you enter and the more feature rich your software becomes, the more potential there is to exploit the data to get critical information to meet your business goals.  That’s where Rock-Pond Solutions can help.  We will extend the value of the your systems and give you the information you need from the data you’ve got.

Although we’d like to take the credit, the truth is that everything we have produced started with a request from someone working in a home infusion company who had an obstacle or an opportunity.  Welcome to Rock-Pond.com.  Here you’ll find an overview of who we are and what we do as well as regular posts about the things we are doing and problems we are solving.  If you use one of the top  3 home infusion software products (CPR+, Ascend or HomecareNET), the quickest and best way to get to know us is to let us show you some of the reports we’ve developed for other home infusion providers.  We’ll set up our viewer on your system in 15 minutes and show them to you with your data.  We’re looking forward to your call.

Message From Our President

Rock-Pond Solutions is a different kind of company. We understand your home infusion business from the inside out. Our passion is to use our understanding of the data and systems that drive your business to deliver powerful information and business value. Our approach includes a dedicated connection to industry experts, leading vendors and our customers to fuel our learning and development of information products and services. How can we help you?

Regardless of the system you are using, Rock-Pond Solutions will make your company more efficient, more effective and more profitable. We understand the data structures and functionality of CPR+, HomecareNet from Healthcare Automation and Ascend HI from Hann’s On Software as well as anyone outside of these companies. We have excellent working relationships with these three vendors and many of their largest customers. If you run your home infusion business on CPR+, HomecareNet or Ascend HI, we can definitely help you. Contact us today.

Welcome to www.rock-pond.com. Take the time to get to know us. We look forward to the opportunity to learn more about your company and help you maximize your information system investment.

Pete Tanguay, President

Rock-Pond Solutions
501-450-6446
pete@rock-pond.com