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Transitioning to CPR+ Line Item Financials

March 21, 2012 By Leave a Comment

We are proud of the fact that every report we create and every solution we provide is in response to the experiences and requests of our customers.  Several of our customers have recently discovered issues with their A/R after transitioning to CPR+ Line Item Financials (LIFE).  Just this week, Rock-Pond deployed a version of our A/R Aging Analyzer to better accommodate the customers with these data issues and to show other users that the problem exists.

In CPR+ LIFE, it is possible to have line items of a claim net out to zero for that claim.  For example, item 1 is $1,000 and item 2 is -$1,000.  We have talked to many customers who have problems with this especially when doing A/R projects for payers.  In response to this issue, Rock-Pond created a report for LIFE users to see if they are having these problems with their A/R.  Report !c3_1234ax (A/R Aging Export – Claims with a Zero Balance where Line Items have a balance) shows each line item on a claim that has a balance (credit or non-credit) where the claim balance is zero.  The report is in an Excel format so users can do pivot tables and much more.  It will allow users to fix their data so they can get more accurate information moving forward.

Since the release of CPR+ LIFE in 2009, Rock-Pond has worked hard to stay on top of changes at the data level.  Rock-Pond Reports now include over 350 reports designed specifically for LIFE users.  Due to data structures and business logic change with LIFE, providers will need to clean up their data before the conversion.  Rock-Pond Reports will help you find issues with your data so you can modify it before making the switch.  When you are placed on a test system for LIFE, let us know and we will let you run our reports for LIFE.  Rock-Pond can be very helpful and get reports in place that will make the process as painless as possible.

In addition, many customers are experiencing issues with canned reports in CPR+.  Rock-Pond has most, if not all, of the canned reports from CPR+ in our report collection.  If you will let us know which ones you are having trouble with, we will be glad to point you to our version to help alleviate this issue and get you back to “business as normal.”

CPR+ LIFE has a host of benefits; however, there are also some serious consequences.  If you are on LIFE, run !c3_1234ax to verify that you are not experiencing the same issues.  If your company plans on getting a LIFE, add Rock-Pond into your transition plan.  Contact us — you will be more than glad you did.

Filed Under: CPR+ & Mediware Customers Tagged With: , , , , ,

Adjustment report assists with A/R small balance cleanup

March 30, 2011 By Leave a Comment

Rock-Pond’s Adjustment Aging Report for CPR+ (!c2_1245bz) is a great tool to get a detailed understanding of adjustments to your A/R.  In addition to being able to group the adjustments how you need them, it also shows the age of the adjustment based on the date of service, original billing date or last transfer date. First, it allows you to choose whether you want see your adjustments by individual site or all of your sites. You can combine this data together or separate it out by site. Once you specify the transaction date range, you can select up to three groupings from a list of 14 options.

For example, Transaction Creator classification allows you to group by the person who made the adjustment. This option recently proved invaluable for a Rock-Pond customer who used the CPR+ system. The customer was doing a small balance cleanup on their accounts receivable and wanted to be able to see what adjustments were made by each adjuster to make sure they were all small balance adjustments and to make sure all small balance adjustments were taken. Rock-Pond’s Adjustment Aging report allowed them to see who made the adjustment, the adjustment code and the amount – the information they needed from the data they had.

Thanks to this report, they were able to audit the work done by their staff ensuring all guidelines were properly followed and the project was complete. The company’s reimbursement team lead said this would not have been possible with CPR+. “There’s very little you can do in CPR+ in terms of adjustment reports.  CPR+ simply provides a list of adjustments by payor within code and this was not what we needed to manage this small balance write-off project,” she said.

With more than 2,000 combinations of groupings, this is simply one way to run this report. If you find a great use for this or any other report, Rock-Pond would love to hear about it.

Filed Under: CPR+ & Mediware Customers Tagged With: , , ,

A/R Adjustments – made EASY

December 17, 2009 By Leave a Comment

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It’s bad enough that you have to adjust off accounts receivable. This is money that you have booked as revenue and counted on receiving. In most home infusion companies the adjustment process is a manual process of filling out an adjustment request form, getting it approved by a manager, re-looking up the invoice and applying this adjustment. The end result is a lot of errors, overstated A/R, wasted time by collectors calling on invoices that should have been adjusted, etc.

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Rock-Pond Solutions worked with one of our customers to create a report that streamlined the process whereby the collector or cash posting clerk would make the adjustment according to predefined procedures. The manager runs the Detailed Adjustments with Invoice Status report each day to review the adjustments from the prior day and either approve or reverse them with notes in the system to the collector. The results included time savings, improved accuracy, elimination of paper, improvement of audit trails in the system and a much better understanding of why A/R was being adjusted in the first place so it could be prevented. If you are using the CPR+ software and are not using this report – call us right now and we’ll show you what it looks like with YOUR DATA.  If you are using HomecareNET or Ascend, call us and we’ll write this report for your software.  No matter what you are using, you need this adjustment report and it doesn’t come with your software.

Filed Under: Featured, Rock-Pond News, Success Stories Tagged With: , , , , , , , , , ,