In last week’s report of the week we talked about managing your A/R by focusing on your HIGH DOLLAR accounts. Another valuable way to review your A/R is by therapy type. In business in general, companies manage their business by product line. For home infusion, therapy type is like a product line. You can run the A/R analyzer report by therapy type to see what therapies are not being paid. Or, run it by therapy within payer to quickly identify problem therapies for specific payers. A more detailed understanding of the situation will almost always lead to a better solution.
The other important point to take from this example is that one Rock-Pond report can often be run many different ways to provide information for different needs. The A/R analyzer allows up to 3 groups where you can select from eight values for each. In the above example you could have the primary group be patient status so you can see all of the old A/R where you are still providing service to the patient!
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