Therapy Focus to Improve Collections

In last week’s report of the week we talked about managing your A/R by focusing on your HIGH DOLLAR accounts. Another valuable way to review your A/R is by therapy type. In business in general, companies manage their business by product line. For home infusion, therapy type is like a product line. You can run the A/R analyzer report by therapy type to see what therapies are not being paid. Or, run it by therapy within payer to quickly identify problem therapies for specific payers. A more detailed understanding of the situation will almost always lead to a better solution.

The other important point to take from this example is that one Rock-Pond report can often be run many different ways to provide information for different needs. The A/R analyzer allows up to 3 groups where you can select from eight values for each. In the above example you could have the primary group be patient status so you can see all of the old A/R where you are still providing service to the patient!

Click the appropriate link to see a sample of this report for your system:

Mediware User Conference

Attending the Healthcare Automation User Conference in Rhode Island is always a highlight of our year and this year was no exception.  It got better this year since we were able to connect with both our HomecareNet and Ascend customers as a result of Mediware’s acquisition of both of these companies.  One on one time with the HomecareNet engineers, reconnecting with customers and friends, meeting new people and of course, Karaoke and the New England Clam Bake all added up to make this a great couple of days.

Rock-Pond unveiled our new product, the Rock-Pond Information Center and announced our partnership with MHA to bring exciting new information tools to the home infusion industry.  More information on these two announcements will appear on our website very soon.  It is an exciting time to be in the home infusion industry and we look forward to taking the excitement and energy from the user conference back to the office.

Extending the Value of your Home Infusion DATA

Regardless of what home infusion software you are using, your staff spends countless hours entering data into the system and often comes up blank when looking for information they need to get their job done.  The more data you enter and the more feature rich your software becomes, the more potential there is to exploit the data to get critical information to meet your business goals.  That’s where Rock-Pond Solutions can help.  We will extend the value of your systems and give you the information you need from the data you’ve got.

Although we’d like to take the credit, the truth is that everything we have produced started with a request from someone working in a home infusion company who had an obstacle or an opportunity.  Welcome to Rock-Pond.com.  Here you’ll find an overview of who we are and what we do as well as regular posts about the things we are doing and problems we are solving.  If you use one of the top  3 home infusion software products (CPR+, Ascend or HomecareNET), the quickest and best way to get to know us is to let us show you some of the reports we’ve developed for other home infusion providers.  We’ll set up our viewer on your system in 15 minutes and show them to you with your data.  We’re looking forward to your call.

Message From Our President

Rock-Pond Solutions is a different kind of company. We understand your home infusion business from the inside out. Our passion is to use our understanding of the data and systems that drive your business to deliver powerful information and business value. Our approach includes a dedicated connection to industry experts, leading vendors and our customers to fuel our learning and development of information products and services. How can we help you?

Regardless of the system you are using, Rock-Pond Solutions will make your company more efficient, more effective and more profitable. We understand the data structures and functionality of CPR+, HomecareNet from Healthcare Automation and Ascend HI from Hann’s On Software as well as anyone outside of these companies. We have excellent working relationships with these three vendors and many of their largest customers. If you run your home infusion business on CPR+, HomecareNet or Ascend HI, we can definitely help you. Contact us today.

Welcome to www.rock-pond.com. Take the time to get to know us. We look forward to the opportunity to learn more about your company and help you maximize your information system investment.

Pete Tanguay, President

Rock-Pond Solutions
501-450-6446
pete@rock-pond.com