Patient Pay / Statement Solution

You can’t afford to ignore patient pay receivables.  You can’t afford to manage them poorly.  The last thing a patient needs is a confusing Statement from their health care provider, or one that arrives 9 months after the date of service that shows their balance as “late” and is impossible to understand what it is for. 

The patient pay statements and supporting reports to manage this portion of your Accounts Receivable from your current software comes up short in this area.  Rock-Pond Solutions has worked extensively with patient pay managers to design Patient Statements and supporting processes and reports that solve this problem for you and your patients.

Whether you are a Rock-Pond Reports customer or not, you can take advantage of our Patient Pay / Statement Solution.  For a one time fee of $3,000 you will get:

• A patient statement that is professional looking.  One that is concise and easy to read. 
• Accounts Receivable reports that a patient pay collector can effectively use.
• Answers to questions like “What percentage of my A/R is due from the patient?”, “How efficiently am I collecting from patients?” and “Which of our patients are on payment plans and which one should be transferred to collection?”
• A patient pay expert who will work with you to review your process and customize the reports and patient statements to meet your specific needs.  

Try it before you buy it!  When you compare a 2 page statement that clearly provides the account balance, the amount due from the patient, options for payment including credit cards, a custom message and a phone number to call with questions with a 9 page statement that is a list of invoices, payments and A/R adjustments you’ll quickly see the value.  [This really happenned!]

Contact Brandon at 501-499-6291
or brandon@rock-pond.com
to see the difference the Rock-Pond Patient Pay Solutions
will make in your home infusion business.