Rock-Pond Solutions has included their “must-have” Competitive Bidding Report into the MHA Business Solutions Center.  With Round 2 in full swing for home infusion and HME providers, Rock-Pond knows that the CMS Competitive Bid process is a top priority for many MHA primary members.  The addition of this report illustrates how Rock-Pond Solutions and MHA are actively expanding their partnership to deliver the next generation of business and information solutions to industry providers.

Kelly Everett, Pharmacy Manager of Franck’s Infusion Pharmacy, discovered the Competitive Bidding Report in the MHA Business Solutions Center.  After running the report, she concluded:

“Rock-Pond’s Competitive Bidding Report is a life-saver!  It allows us to extract the information from our CPR+ system within seconds.  Without the Competitive Bidding report, we would have to go into each patient and add the different amounts manually.  Having access to this report in the Business Solutions Center has literally saved us weeks in the Competitive Bidding process!”

Kelly Everett, Pharmacy Manager, Franck’s Infusion Pharmacy

If you are a MHA Business Solutions Center user utilizing the Competitive Bidding Report, tell us about your results.  To find out how you can access other powerful information through Rock-Pond Reports, contact us and we will let you know about special Rock-Pond offers available exclusively to MHA members.

Additional Resources:

• Competitive Bidding Report
• MHA Business Solutions Center
• Rock-Pond Reports
• Rock-Pond Information Center

It’s a New Year at Rock-Pond Solutions -

I trust you’ve made it through the holidays and are wrapping up 2011.  I hope you are refreshed after enjoying a relaxing holiday full of family and friends.

At the beginning of each New Year at Rock-Pond, I always pause to take a look back. 2011 was a year of tremendous growth and expansion for our company and we have so much to be thankful for.  We love the idea that we are “turning the lights on” across the country as our customers see their business with new information.

This year, I wanted to give a particular acknowledgement to the pharmacists, nurses and caregivers who are caring for people in the comfort of their home.  My mother turned 81 in 2011 and she shares some of these success stories with me when I call.  It’s easy to take for granted the talent and hard work of thousands of diligent health care professionals, who to society’s great benefit, have committed their lives to providing quality care to patients who need them at all hours of the day and night.

At Rock-Pond, we spend our time focusing on DATA and the technology necessary to turn it into information.  Nothing brings us more excitement than the possibility that our efforts will make a difference in the daily lives of people being cared for by other people.

As we celebrate 2011 and look forward to the future, we salute these healthcare professionals and the business owners who provide the opportunity for them to care for others.  In 2012, we promise to continue providing the information that will make your lives simpler.

May 2012 bring another year of inspiration for all of us to enjoy.

Warmest regards and Happy New Year!

Pete Tanguay and the Rock-Pond Team

Rock-Pond Reports has been endorsed by the Med Group as the tool of choice to get the information you need when preparing a bid for the CMS Competitive Bidding program.

The MED Group formed the Competitive Bidding Institute to help home infusion and HME providers understand and respond to the CMS Competitive Bidding program.

The MED Group Competitive Bidding Institute is a comprehensive program created to assist MED Members through the competitive bidding process and highlights key changes that MED Members will need to make to prepare their companies to compete in “The New Environment.” The program’s end result is to provide MED Members with the tools and services they will need to guide their companies through the complicated competitive bidding program.

(READ MORE)

Over the last few months, the Competitive Bidding Institute has focused on a series of 50 competitive bidding seminars across the country.  These seminars educate providers about the competitive bidding process, the problems and issues faced with Round 1, and how it will influence and effect their bidding in Round 2.

These seminars are packed with a tremendous amount of information that Executives must understand before they decide whether or not to submit a bid, which lines of business to bid on, and what price they should bid.  Regardless of their decision to bid or not, and whether they are awarded the final bid or not, we advise the participants that they must understand the impact on their business and what changes they need to be making now.  This is where Rock-Pond Reports comes in.  Rock-Pond Reports connect directly to many HME and home infusion software products and turn the historical data into powerful information for the competitive bidding process.  We are very pleased to partner with Rock-Pond in this significant industry effort and campaign.

Jeff Woodham, Sr. VP and General Manager of the MED Group

With only a handful of seminars remaining, The MED Group has made a commitment to maintain their Competitive Bidding leadership throughout 2012 and beyond by hosting webinars, educational events, and news updates.  Rock-Pond Solutions is committed to providing the data analytics tools providers need to make critical business decisions and analyze the impact Competitive Bidding is having on their business.

Chris Beaudoin, Executive Director of Providence Infusion and Pharmacy Services, and a long standing Rock-Pond Solutions customer, recently attended a MED Group seminar on Competitive Bidding.  After learning that Rock-Pond could help access his critical data, Chris immediately contacted Rock-Pond and asked “What do I need to do to get the reports needed to pull the HCPCS data for my bid submission?“

The combination of The MED Group’s assistance with competitive bidding and Rock-Pond’s ability to retrieve information from the CPR+ system is a winning combination!  The information was extremely valuable and then to find out that the tool I needed to gather the information to prepare my bid was already a part of my Rock-Pond Reports was perfect.  Although the Competitive Bidding road still feels like a dreaded road to be traveling on, it’s much better with the information I need to make the best decisions along the way.

Chris Beaudoin, Executive Director Providence Infusion and Pharmacy Services

Important dates for Competitive Bidding Round 2 are quickly approaching.  The journey is far from over and Rock-Pond will continue to provide vital information that will help you through it.  If you need to access your Competitive Bidding material, contact us with your tough questions today.

Helpful Resources:

• CMS Competitive Bidding Overview
• MED Group Competitive Bidding Institute
• Additional Rock-Pond Competitive Bidding Posts

Rock-Pond is proud to announce a new client relationship with PromptCare Home Infusion. Founded in 1985, PromptCare has grown to become a leading regional provider of home healthcare products and services for patients ranging from newborns to geriatrics. Headquartered in Clark, New Jersey, PromptCare houses a state-of-the-art specialty pharmacy as well as a centralized intake center, with regional centers across the Northeast.

“When we began using OUR data with the Rock-Pond Reports,” said Denise May, VP Reimbursement, “our CFO went nuts!  Every day we’re discovering new revenue and efficiency opportunities. It’s a beautiful thing.”

But it is the Rock-Pond value that she is most excited about.

“Time. Sweet time,” says Denise. “My whole department is raving, and we’ve only just begun. No more excel and data manipulation. Going from spreadsheet, to spreadsheet brings in the element of human error and overall accuracy risk. With Rock-Pond, I’m easily getting back 15 hours a week! And that’s just the beginning. I couldn’t be happier to be part of The Pond.”

PromptCare’s Favorite Reports:

“I have about 13 key reports, but my ‘must haves’ are:

• Profitability by () within Site (!c3_1184b)
• Daily Financial Flash Report (!c3_1137z)
• Active Patient Census by Primary Payor within Patient Type (!c3_1147)

Often it makes sense to utilize internal developers to get information specific to your business. Developing reports in-house has its benefits, drawbacks and risks. Rock-Pond launched the solution to this problem at the 2011 CPR+ User Conference today.

The Rock-Pond Developer Studio provides powerful features to extend the benefits while eliminating the drawbacks and mitigating the risks. Your developers will have the development, management and deployment tool Rock-Pond Solutions uses. It will enable them to develop Crystal Reports against any database and deploy them into the Rock-Pond Information Center.

The Rock-Pond Developer Studio combined with the Rock-Pond Information Center and Rock-Pond reports is the ultimate supporting solution.  At Paragon Infusion we have many internally developed reports that meet very specific needs of our company.  Using the Rock-Pond Developer Studio to deploy, backup, document and manage our custom reports has improved our development environment, allows our users to get all of their information in one place and improved the security and auditabilty of our information.

Renee Hunt, Paragon Infusion’s VP of Reimbursement and Chief Regulatory Officer

Look for product information soon in the product tab above.  If you are developing reports in-house, we encourage you to evaluate the Rock-Pond Developer Studio.

Click here for more information.  Call us at 501-450-6446 for a free trial or more information.

Rock-Pond is headed to the 2011 CPR+ User Conference this weekend.  We are excited to exhibit at the conference and look forward to spending time with many of our customers, partners and friends.

2011 has been a very busy year at Rock-Pond and we’ll have a lot to show for it at the conference.  The newest release of the Rock-Pond Information Center has been implemented in over 90% of our customer base with fabulous results.  The Integrated Site Security and Restricted View features are helping organizations manage access to data and information.  The feedback from the field on the performance and flexibility of the reporting platform has been overwhelming.  What started out as a  “Power of 2” campaign at NHIA has turned into the “Best of Both Worlds“.

We’ll be launching the Rock-Pond Developer Studio at the conference.  Our newest product is designed for companies who have internal report developers but want to be able to deploy their reports using the tried and true techniques and tools we use here at Rock-Pond Solutions.  Take advantage of reporting standards, versioned report source code, online documentation, encrypted and secure report files, user defined categories and much more.  For your users, all of their reports are in one place regardless of who developed them.  It’s like having your own Rock-Pond developer on staff.

And, we’ve added many new reports to our flagship product, Rock-Pond Reports.  Working with CPR+ customers in the home infusion, specialty pharmacy and HME industries in over 25 states, we continue to learn a lot about the information needed to navigate change in these industries.  We’ve upgraded our reports to work with the newest versions of CPR+ including Line Item Financials and continue to learn more about the product every day.

Through our exclusive partnership with Managed Healthcare Associates (MHA) we launched the MHA Business Solution Center.  MHA is changing the way they communicate with their primary members through this product.  The Solution Center has streamlined the information MHA provides to its primary members and delivers automated drug recall tracking that is integrated with the CPR+ product.  If you are an MHA member, come by and see what this is all about!
For all of these reasons we can’t wait to spend time with you at the conference.  If you aren’t able to attend this year, we’ll miss you and hope you will reply to this email so we can follow up with you next week.  Whether you are already a Rock-Pond customer or not, we have a lot we’d like to talk with you about.

Rock-Pond Solutions was a vendor sponsor for the Mediware Alternate Care Solutions users conference in Rhode Island September 14-16.  The conference was expanded this year to include the Caretinuum product representatives and users.  Mediware acquired Care Centric in April of 2011.  This provides Rock-Pond Solutions with an additional HME product that we will be working with.

During the conference, Mediware announced the integration of the Rock-Pond Information Center into the HomecareNet product and Rock-Pond Solutions announced our new product, the Custom Report Administrator (CRA).  The CRA is in beta and expected to be released on October 1.  The CRA is a product that allows users to develop their own reports using Crystal Reports and deploy them into the Rock-Pond Information Center.   HomecareNet users will be able to access all of the Rock-Pond Reports from within their application and the installation and implementation process is simplified.  This is in response to a request from the user based  HomecareNet steering committee.  Users want to be able to have a single place where they get their reports and they want it to be integrated into their application.  In addition, they want to be able to write their own reports and deploy them.